| Customers |
They are the core purpose of the
Group. Orange focuses on providing communications services for individuals and businesses,
working to facilitate their access to technology through a close and trusted relationship.
|
- Social media and website.
- Customer support via phone, online, or in-person.
- Customer surveys.
- Ethics Channel.
- Interviews within the framework of stakeholder dialogue.
- Direct contact.
|
| Employees |
The people who make up Orange's
workforce are the engine driving the Company, enabling it to fulfill its mission. |
- In-person and virtual meetings.
- Work committees.
- Corporate intranet.
- Internal collaborative channels.
- Interviews within the framework of stakeholder dialogue.
|
| Strategic Partners
|
Suppliers and strategic business
partners forming part of the Group's value chain. |
- Consultation, evaluation, and procurement processes.
- Interviews within the framework of stakeholder dialogue.
|
| Value Chain Workers
|
Employees of suppliers and strategic
partners operating within the Group's value chain. |
|
| Society |
Orange contributes to building a
more prosperous community by generating access and connectivity opportunities that account
for user expectations and needs. |
- External communication initiatives.
- Social media and website.
- Interviews within the framework of stakeholder dialogue.
- Association memberships.
- Ethics Channel.
- "Pienso Luego Actúo" (PLA) platform.
|
| Shareholders and
Investors |
They provide support to achieve the
growth and economic stability Orange requires to meet its commitments. The relationship is
based on good corporate governance and transparency. |
- Reporting and information channels.
- Ratings.
- Investor information requests.
- Investor meetings.
|
| Public Entities
|
Public entities, from local to
international levels, are key partners in Orange's operations and increasingly demanding
regarding ESG reporting regulations and EU taxonomy. |
- Communication with Public Administrations: meetings and forum participation.
- Institutional sponsorships and industry associations.
- Forums, seminars, and public consultations regarding regulations and their
evolution.
- Interviews within the framework of stakeholder dialogue.
|
| Experts |
Universities, non-profit
organizations, foundations, professional and industry associations, entrepreneurship and
impact communities, as well as experts in various material topics. |
- Forums, think tanks, and events.
- Interviews within the framework of stakeholder dialogue.
|
